Last updated: 31 October 2025
At Moloko.co.uk, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website — including the use of Google Ads and other third-party tools.
1. Who We Are
Moloko.co.uk (“we”, “our”, or “us”) is a UK-based website providing information and services to visitors.
If you have any questions about this policy or your data, you can contact us at:
📧 privacy@moloko.co.uk
2. Information We Collect
We may collect the following types of information when you visit our site:
- Usage data – including pages visited, time on site, and interactions (via Google Analytics or similar tools).
- Device information – such as IP address, browser type, and operating system.
- Cookies – small text files stored on your device to improve user experience and deliver personalised ads.
- Contact details – only if you voluntarily submit forms (e.g., contact, signup, or enquiry forms).
3. How We Use Your Information
We use collected data to:
- Improve our website’s performance and usability
- Deliver relevant advertising through Google Ads
- Analyse website traffic and user behaviour
- Respond to your enquiries or support requests
- Ensure compliance with legal and regulatory obligations
4. Use of Google Ads & Third-Party Cookies
Our website uses Google Ads (and related tools such as Google Ads Remarketing and Google Analytics) to display targeted advertisements.
These services use cookies to:
- Measure ad performance
- Show relevant ads based on your browsing history
- Track conversions from ad clicks
Google may use data collected across its network in accordance with its own Privacy Policy:
👉 https://policies.google.com/privacy
You can opt out of Google’s personalised advertising at:
👉 https://adssettings.google.com/
5. Legal Basis for Processing (GDPR)
We process personal data under one or more of the following legal bases:
- Consent – when you accept cookies or submit information voluntarily
- Legitimate interest – for analytics, site optimisation, and advertising
- Legal obligation – if required by law or regulation
6. How We Protect Your Data
We take appropriate technical and organisational measures to keep your data secure, including:
- Encrypted website connections (SSL)
- Restricted access to personal data
- Regular monitoring for vulnerabilities
We never sell or rent personal information to third parties.
7. Data Retention
We keep personal data only for as long as necessary:
- Analytics and ad data – up to 26 months
- Contact form submissions – as long as needed to respond
After this period, data is deleted or anonymised.
8. Your Data Rights (UK GDPR)
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Object to processing for marketing purposes
- File a complaint with the Information Commissioner’s Office (ICO)
More info: https://ico.org.uk
9. External Links
Our site may include links to external websites.
We are not responsible for their content or privacy practices — please review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The latest version will always be available on this page.
📩 Contact
If you have any privacy concerns or requests, please contact:
privacy@moloko.co.uk
